To ensure an integrated, reliable and first class customer experience, Rapid Software solutions and a range of approved hardware products are used on the Hydra networks. The Rapid client is the next step in professional two-way communications and is used in both data and voice hardware operated on the Hydra networks. Rapid Command is the command and control suite for your desktop environment.

BYOD options are available for Android and Windows devices and Rapid Command operates in both Windows and MacOS environments.

Rapid Command

Rapid Command

Rapid Command is a feature-rich fleet management suite for Rapid on your desktop computer. An intuitive display & user interface provides you with accurate and timely information to ensure the safe and efficient operation of your enterprise.

Situational awareness is a key objective of the application and is achieved through a robust mapping solution. Rapid Command integrates Google Maps for a high-quality mapping experience, including real-time traffic data and the full selection of Google map types.

Rapid Command has all the voice functionality of the Rapid client application, including instant group transmissions and private calls. An enhanced level of command and control functionality is offered by the ability to interrupt voice transmissions, dynamically regroup users, broadcast to multiple groups, and monitor multiple groups.

Rapid Command provides all users a safe and productive working environment, presenting relevant and timely user information such as whereabouts, alerts and alarms.

Features & Functions

  • Always On, IRP® , Intelligent Radio Protocol
  • Google Maps integration, GPS location services, multi view, real time traffic
  • User presence: online status, group and transmission status
  • Current or last known location with time stamps
  • Speed and direction of users
  • Detailed GPS coordinate histories, breadcrumbs on map
  • Event logs
  • Intuitive geofencing creation and notifications
  • Voice replay across all groups and users
  • Instant, secure group PTT
  • Instant, secure private individual calls
  • Supervisor capability: simultaneous multi group transmit and receive
  • Dispatcher has voice interruption priority over users
  • Selectively invite users into a private call
  • Dynamic regrouping
  • Secure instant text messaging to groups and individuals
  • Securely send and receive files between groups and individual users.
  • View and acknowledge emergency alerts including distress calls, lone worker, zone worker and man down alerts
  • Deep settings customisation including: Jitter buffer, global PTT hotkey assignment, sounds on transmit, auto start-up and auto login
  • External microphone device support
  • Remotely locate a lost or stolen device
  • AES-256 rolling key encryption
Devices

Devices

The Rapid client is a fully featured application providing the user interface for our device portfolio, including voice and data, portable and mobile devices. The application has been designed to allow our customers simple access to the host of Rapid features, utilising swipe and click navigation methods a client can navigate the extensive list of features using one handed operation with a minimal number of steps.

For example, to send a message the client swipes left, to view a map or navigation feature the client swipes right, a simple home button brings the client back to the home screen with one click. The screen layout is uncluttered and uses easy to understand contemporary icons.

The application is easily installed on both screen or non-screen devices. The application is either pre-loaded on a device or downloaded separately, with activation performed by your supplier. The client application is purchased as a perpetual licence and is transferrable between approved hardware. The application is designed to future proof our customers with an ongoing updates and upgrades program ensuring our customers always have access to the latest solutions. Hydra selects and approves devices based on a rigorous quality criteria to ensure optimal voice and data performance. Long life battery and a complete enterprise grade accessory range to ensure a total solution for any application.

Features & Functions

  • Always On, IRP® , Intelligent Radio Protocol
  • Instant, secure group PTT
  • Instant, secure private individual calls
  • Instant, secure text messaging to groups and individuals
  • Send and receive files between groups and individual users
  • Personal safety: Emergency, lone worker, zone worker and man down functions
  • GPS locating, self, other users **
  • Quality of service indicator **
  • User presence indicator **
  • Take a picture immediately and send to groups or individual users**
  • Deep settings customisation including – AGC, Mic gain, Bass cut, Jitter Buffer, GPS speed, Screen wake on transmit, Button mapping, Sounds on Transmit or receive.
  • Over the Air configuration and updates
  • Dynamic regrouping
  • Background noise filtering
  • Remotely disable lost or stolen devices
  • Remotely locate a lost or stolen device
  • Trigger alerts and notifications based on the geofencing function
  • AES-256 rolling key encryption

** Available on display devices

Rapid Client for Voice Centric Devices

Rapid Client for Voice Centric Devices

On our voice centric devices the client is controlled with familiar rotary or button controls for ease of operation, volume, channels and emergency. The same “Always On” IRP technology is used in all the Hydra solutions ensuring instant, secure group or individual communications.

Hydra selects and approves devices based on a rigorous quality criteria to ensure optimal voice and data performance. Extra long life battery and a complete enterprise grade accessory range to ensure a total solution for any application.

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